ExtraSlides
Cancellation and refunds
Last updated 16 October 2026
Cancelling
Cancel any time in the app: Account settings ▸ Manage subscription opens Stripe’s customer portal. Pro stays active until the end of the month you paid for, and you are not charged again.
When Pro ends, your work stays on your devices and your cloud copy stays readable; only sync and new backups stop.
Refunds
Payments cover a month in advance and are not refunded for part of a month. If you were charged by mistake, or Pro didn’t work for you, email us within 14 days of the charge and we will refund it.
In the UK and EU, you can also cancel within 14 days of first subscribing for a full refund.
Deleting your account
Deleting your account in Account settings ends the subscription straight away and deletes your cloud data. The rest of that month is not refunded, so cancel first if you would rather keep Pro to the end of it.